Vacancy – Operations Assistant (Internship)

Operations Assistant (Internship)
European Health Management Association
Brussels, Belgium

The mission of EHMA is to support excellence in healthcare management as a means to deliver effective and efficient services to Europe’s citizens. EHMA facilitates a unique dialogue between policy makers, academics and service delivery organisations that demonstratively improves the delivery of healthcare, providing a dynamic and multi-faceted knowledge sharing platform to its network and enhanced services and support to its Member organisations.

We are looking for a dynamic and highly motivated individual to join our dedicated Secretariat Team in the capacity of Operations Assistant. The internship will have a duration of 6 months, starting in April, under the Belgian “Convention d’Immersion Professionnelle”.

The post holder will report directly to the EHMA Operations Manager and will play a full part in the EHMA Team, with a specific focus on the management of the EHMA membership and governance, and the development of systems and processes. Areas of responsibility are likely to include:

• Membership: design of renewal and recruitment campaigns; administrative management of members; development of the membership offers and value; communications with members, including development of promotional material, marketing campaigns and discovery phone calls.
• Governance: diarising and organising governance meetings (Annual General Assembly; Board; Programme Directors; Scientific Advisory Committee; Young Advisory Committee); development and circulation of Papers and Minutes for the core governance activities of EHMA.
• Operations: Ensure appropriate policies and processes are implemented and monitored; be involved in the day-to-day operation of the EHMA office; work in collaboration with the Team to develop business development strategies.
• Systems: support in establish or update organisational systems; ensure processes and systems are in place; support the development, implementation and on-going use of Project Management systems and processes.

Skills and Experience

The following requirements are mandatory:

• Developed problem-solving skills and independence in finding solutions
• Proactive, motivated, can-do attitude for any given task
• Accurate and highly attentive to details
• Good level of numeracy
• Fluency in English and good level of French or Dutch
• Ability to work in Belgium

The following skills are appreciated:

• Strong interpersonal and communication skills
• Prior experience in membership management
• Prior experience or knowledge in business administration and operations

The contract offered is a six-month “Convention d’Immersion Professionnelle” on a full-time basis starting in April/May.

To apply, please send a CV and motivation letter to EHMA Operations Manager, Ms. Federica Margheri (federica.margheri@ehma.org) by Sunday, 24^th March 2019 (midnight CET).

Please note:

• Closing date for applications: Sunday, 24^th March 2019 (midnight CET)
• Shortlisting: Monday, 25^th March 2019
• Notification to Interviewees: Tuesday, 26^th March 2019
• Interviews (at EHMA offices): Wednesday, 27^th – Friday 29^th 2019

We are an equal opportunities employer with a strong commitment to transparency and inclusion. People from all backgrounds are encouraged to apply and we strive to have a diverse and inclusive working environment.