EHMA Webinar: Better COVID-19 preparedness through accreditation and implementation of hospital management systems


Learn from the experience and methods that accredited hospitals have followed to adopt and ensure a safe environment for patients, as well as for their staff amidst COVID-19 crisis. The crisis has required healthcare providers to adapt to a continuously changing and demanding operational framework. During the pandemic, scientific updates and national guidelines issued by responsible authorities have been affecting the daily patient management processes. Infectious diseases prevention and screening procedures have had to be reviewed, and preparedness and response plans updated. An accredited healthcare provider where plans, regulatory systems, and protocols are standardized and already established, is familiar with the appropriate mechanisms to realize crucial adjustments at all levels of its functions. Specified roles, internal controls and standardized operational flows are among the crucial characteristics that support preparedness of a healthcare team and overall of an organization.

Date & Time

Friday, July 31, 2020, at 12:30 PM Brusssels Time


Claudia Mika

Dr. Claudia Mika is the Founder and CEO of Temos International Healthcare Accreditation, a German-based international accreditation body.
Claudia brings years of dedication to developing and improving the Temos accreditation programs, assessing hospitals, clinics, rehabilitation centers, reproductive care centers, and dental clinics worldwide. Having worked globally with healthcare providers, she has first-hand experience in building quality management systems as well as international patient departments from Brazil to the Philippines. With her team of experts in clinical and non-clinical services, Dr. Mika has created accreditation programs for hospitals and clinics that cater to domestic and international patients across a wide spectrum of healthcare disciplines. She actively participates in the accreditation process, spending time with clients to share her years of experience with the Continuous Quality Improvement process that is at the heart of successful accreditation.
Her commitment to quality outcomes, patient safety, risk reduction, and the patient experience as well as her track record for excellence and innovation is mirrored by the accreditation standards; always aiming at adding value for the users of the standards. In 2019, Dr. Mika successfully spearheaded the rigorous process of submitting Temos standards for accreditation by the International Society for Quality in Health Care (ISQua now known as IEEA) to firmly cement Temos’ place among the world’s elite international accreditation organizations.


Temos International Healthcare Accreditation

Practical Information

The webinar is free and open to the public. The system used is Zoom.