The EHMA 2020 Annual Conference Report is out!

22 March 2021

EHMA 2020 was our 25th Annual Conference on Health Management: realigning systems, contexts and players. It took place on 17-19 November digitally through the lens of Rotterdam, and it was co-hosted by the Erasmus Medical Center, Erasmus School of Health Policy and Management, and the Ministry of Defence of The Netherlands.

With over 360 attendees, 3 plenaries, 7 sub-themes, 17 partner sessions, 16 abstract sessions, the EHMAthon, social and networking activities, the conference brought together educators, researchers, managers, and health professionals to discuss and exchange knowledge and best practices.

The event elevated the vision of health management by exploring new paradigms that help address health needs, explore how to reconfigure health systems, and develop the ability of all stakeholders. It provided an in-depth discussion of new and emerging models for health services, governance systems, management practices, and tools to aid in the future of healthcare.

As every year, the EHMA 2022 Annual Conference attracted research from leading universities, creating space to exchange knowledge on excellent delivery of healthcare and showcase evidence-based practices at the country, systems and organisational level. The conference was abstract-driven and featured research by leading experts on the most contemporary topics on health management.  

The EHMA 2020 Conference Report was prepared in collaboration with the EHMA 2020 Rapporteurs

  • Ms Claudia Bianchino, University of Milan, Department of Biomedical Sciences for Health / CRCHead, Italy
  • Ms Elize Van Wijk, Vilans, the Netherlands
  • Ms Julie Feather, Unit for Evaluation and Policy Analysis, Edge Hill University, United Kingdom
  • Mr Manuel Cabral, APAH – Portuguese Association of Hospital Managers
  • Mr Mario Teixeira, NOVA National School of Public Health, NOVA University, Portugal
  • Dr Marius Ungureanu, Department of Public Health, Babeș-Bolyai University, Romania
  • Dr Patricia Vella Bonanno, Strathclyde Institute of Pharmacy and Biomedical Sciences, University of Strathclyde, United Kingdom
  • Ms Suvi Karuranga, International Diabetes Federation, Belgium


The EHMA 2020 Conference Report collects the latest health management research and best-practices; it showcases the discussions around trending and complex topics in health and care; and it sets the agenda for health management for the following year.

It gathers 22 session summaries, including four high-level plenaries and 18 partner sessions, organised around six themes:

  • Value-based healthcare
  • Integration
  • Personalisation
  • Systems and organisational governance
  • Sustainability
  • Digital transformation
Despite EHMA’s and the Rapporteurs’ best effort to ensure accurate reporting, errors may occur. For any corrections, clarifications, or additional information, please contact Evelyn Donohoe, Policy Officer, at


Recent News

What our Members say

I have been active in EHMA since the first years of the '90s and I have seen its evolution from a small association of members interested in sharing knowledge on health management practices to the current status of reference and advisory key player for EU, health systems and organisations, stakeholders associations, industry and universities. EHMA is now a unique knowledge hub, policy advisor, community of practice and network of best in class organisations involved in health policy and management. A place where health managers can build their competences, policy-makers and stakeholder associations envision how to implement and sustain change through health management, industry leaders understand how to engage more effectively with health organisations and systems. The right place to nurture and grow health management capabilities and capacity for every stakeholder of health systems.

Prof. Federico Lega, University of Milan, Italy

Health management has a crucial function in shaping public health and health system challenges. The Medical University of Varna, Bulgaria had success in collaborating with EHMA on EU-funded projects that has resourced us to create new health management competencies for the future workforce. In addition to all classical definitions, health management is a science dealing with individuals, groups, and society at large. It is an art contributing to the beauty of our lives and an interactive communication process at all levels of institutions and human energy. I have also had the pleasure to chair the South Eastern European Special Interest Group which gives members a space to discuss and tools to address how health systems are managed in our regions.

Prof. Todorka Kostadinova, Medical University of Varna, Bulgaria

I enjoy the high level of interaction and engagement in EHMA’s activities, in particular during the annual conference where the panel discussions are rich and well prepared. As a hospital manager and professor of health management, EHMA motivates and inspires me to be creative. You go back home feeling energised from seeing old friends and making new connections, as well as being convinced of serving as EHMA’s ambassador. It’s a strong feeling of interdisciplinary engagement, but it also feels like being part of family-like community.

Prof. Sandra C. Buttigieg, University of Malta, Malta

EHMA is a pre-eminent organisation for everyone working in planning, managing and delivering health services across Europe. As a long standing member of EHMA I have always been impressed by the vibrant community of managers, researchers and academics it has created and by the many opportunities for sharing knowledge and funding opportunities it has brought to its members. Its international scope is impressive and its impact is often felt in management and research across European and national health systems.

Prof. Axel Kaehne, Edge Hill University, UK

Health workforce has become more essential in operating, managing and maintaining health systems lately, particularly in crisis and emergency situations. European healthcare professions and the workforce need to be high on the agenda of managers and decision makers. The Health Services Management Training Centre, Semmelweis University in Hungary is a longstanding EHMA member, because it connects us with collaborators and experts, with whom we can have complex debates, from whom we can learn and at the end find solutions in various challenging fields of healthcare management.

Dr Eszter Kovács, Health Services Management Training Centre, Semmelweis University, Hungary

As a hospital administrator and health management professor, I see on a daily basis that the healthcare challenges require talented and skilled managers to transform it. the EHMA membership has been beneficial to bring healthcare management research and education to the demanding healthcare services world, promoting healthcare management competencies and knowledge creation.

Dr Alexandre Lourenco, APAH - Association of Portuguese Hospital Managers, Portugal

Many healthcare systems in Europe and beyond are facing similar challenges which require innovative and creative solutions. EHMA’s annual conference, webinars, Programme Directors’ group and other activities and resources provide incredible opportunities for networking, connecting and sharing experiences. A distinct feature of EHMA is the diversity of members with representation from many countries, sectors and different communities of practice – academic, policy-makers, practitioners, managers, leaders and students. The annual conference is a highlight in the calendar year, offering a friendly, fun and learningful environment for emerging and established members to engage, collaborate and meet up with old and new friends. I am proud to be a member of the EHMA Board.

Prof. Ann Mahon, University of Manchester, UK

Society evolution, pandemics and ageing modify health needs. So, health policies and services are to change dramatically. EHMA, through webinars, workshops and annual conference provides an excellent insight to a professional changing world, favouring closeness to management innovation and the protagonists of these changes. As a primary care services’ manager, participating in EHMA activities is really worth it and allows to involve oneself in the innovation processes.

Dr Antoni Peris Grao, Consorci Castelldefels Agents de Salut (CASAP), Spain