Health Management in action: fostering health systems’ resilience

16 December 2022

Health management in action webinar series

The COVID-19 pandemic disrupted healthcare delivery, shedding light on pre-existing structural challenges. The lessons learnt from this pandemic must be used to increase resilience, while moving towards more responsive and robust health systems. True to our mission of supporting the spread of knowledge on effective health management, we collected lessons learnt and best practices through a webinar series on fostering health system resilience.

In the ten episodes, experts from our network explained how health systems and health management should respond to health crises. Every crisis creates a shock cycle. Health systems are considered resilient if they can well respond to each stage of the cycle. Innovative financing models and management tools, such as assessment frameworks, can be used to measure and increase health system readiness.

The webinar series also explored relationship issues that can be addressed through governance and leadership models. By adopting a governance model that combines communication, command, and control, it is possible to ensure that the staff follows the leadership, actively contributes to the crisis management, and co-creates solutions. In health crises another essential relationship is the one with the health workforce that is suffering the most in terms of both physical and mental health. Management must ensure actions and mechanisms are in place to protect healthcare workers. Finally, health managers are in a privileged position to facilitate the shift to community-based, health-promoting and prevention-focused health systems, where communities are actively involved in governance and co-creation.

Several other lessons can be drawn from the management of the pandemic. Health managers should lead the way towards an holistic ‘One Health’ approach, overcoming the difference between local and global. The use of data and digital technologies are also increasingly important for evidence-based decision making and the monitoring and management of new health threats, such as the most recent monkeypox outbreak. All the lessons learnt from the pandemic offer health managers and leaders the opportunity to treasure the legacy of the COVID-19 and ensure a strong health management response at organisational, local, national and European level in the face of new health threats.

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The development of this webinar series is co-funded by the EU4Health Programme of the European Union under grant agreement No 101082904. This page and the publications contained herein only reflect the author’s views. The European Union is not liable for any use that might be made of the information contained in this page and publications.


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What our Members say

I have been active in EHMA since the first years of the '90s and I have seen its evolution from a small association of members interested in sharing knowledge on health management practices to the current status of reference and advisory key player for EU, health systems and organisations, stakeholders associations, industry and universities. EHMA is now a unique knowledge hub, policy advisor, community of practice and network of best in class organisations involved in health policy and management. A place where health managers can build their competences, policy-makers and stakeholder associations envision how to implement and sustain change through health management, industry leaders understand how to engage more effectively with health organisations and systems. The right place to nurture and grow health management capabilities and capacity for every stakeholder of health systems.

Prof. Federico Lega, University of Milan, Italy

Health management has a crucial function in shaping public health and health system challenges. The Medical University of Varna, Bulgaria had success in collaborating with EHMA on EU-funded projects that has resourced us to create new health management competencies for the future workforce. In addition to all classical definitions, health management is a science dealing with individuals, groups, and society at large. It is an art contributing to the beauty of our lives and an interactive communication process at all levels of institutions and human energy. I have also had the pleasure to chair the South Eastern European Special Interest Group which gives members a space to discuss and tools to address how health systems are managed in our regions.

Prof. Todorka Kostadinova, Medical University of Varna, Bulgaria

I enjoy the high level of interaction and engagement in EHMA’s activities, in particular during the annual conference where the panel discussions are rich and well prepared. As a hospital manager and professor of health management, EHMA motivates and inspires me to be creative. You go back home feeling energised from seeing old friends and making new connections, as well as being convinced of serving as EHMA’s ambassador. It’s a strong feeling of interdisciplinary engagement, but it also feels like being part of family-like community.

Prof. Sandra C. Buttigieg, University of Malta, Malta

EHMA is a pre-eminent organisation for everyone working in planning, managing and delivering health services across Europe. As a long standing member of EHMA I have always been impressed by the vibrant community of managers, researchers and academics it has created and by the many opportunities for sharing knowledge and funding opportunities it has brought to its members. Its international scope is impressive and its impact is often felt in management and research across European and national health systems.

Prof. Axel Kaehne, Edge Hill University, UK

Health workforce has become more essential in operating, managing and maintaining health systems lately, particularly in crisis and emergency situations. European healthcare professions and the workforce need to be high on the agenda of managers and decision makers. The Health Services Management Training Centre, Semmelweis University in Hungary is a longstanding EHMA member, because it connects us with collaborators and experts, with whom we can have complex debates, from whom we can learn and at the end find solutions in various challenging fields of healthcare management.

Dr Eszter Kovács, Health Services Management Training Centre, Semmelweis University, Hungary

As a hospital administrator and health management professor, I see on a daily basis that the healthcare challenges require talented and skilled managers to transform it. the EHMA membership has been beneficial to bring healthcare management research and education to the demanding healthcare services world, promoting healthcare management competencies and knowledge creation.

Dr Alexandre Lourenco, APAH - Association of Portuguese Hospital Managers, Portugal

Many healthcare systems in Europe and beyond are facing similar challenges which require innovative and creative solutions. EHMA’s annual conference, webinars, Programme Directors’ group and other activities and resources provide incredible opportunities for networking, connecting and sharing experiences. A distinct feature of EHMA is the diversity of members with representation from many countries, sectors and different communities of practice – academic, policy-makers, practitioners, managers, leaders and students. The annual conference is a highlight in the calendar year, offering a friendly, fun and learningful environment for emerging and established members to engage, collaborate and meet up with old and new friends. I am proud to be a member of the EHMA Board.

Prof. Ann Mahon, University of Manchester, UK

Society evolution, pandemics and ageing modify health needs. So, health policies and services are to change dramatically. EHMA, through webinars, workshops and annual conference provides an excellent insight to a professional changing world, favouring closeness to management innovation and the protagonists of these changes. As a primary care services’ manager, participating in EHMA activities is really worth it and allows to involve oneself in the innovation processes.

Dr Antoni Peris Grao, Consorci Castelldefels Agents de Salut (CASAP), Spain