SUSTAIN – Sustainable tailored integrated care for older people in Europe

Programme: Horizon 2020
Project Status: COMPLETED (April 2015 – March 2019)


What aims and scope

To concretely improve the way care services for older adults are organised and delivered across Europe, especially for those who have multiple health and social care needs.

How it became possible 

To achieve the goals, the 13-partner consortium selected 14 care services in seven countries to be analysed and enhanced. 

This meant undertaking the following actions:

  • Analysing the 14 care services by gathering data and interviewing several individuals involved (practitioners, users, policymakers, health insurers etc.)
  • Designing and implementing a set of improvements in care service, with the support of a group of organisations at the local level, and in line with key principles and values centred around quality of care
  • Assessing those improvements and collecting information on such experience to share best practices among countries and build lessons for future stakeholders who would like to strengthen integrated care delivery
  • Compiling tips and tricks, recommendations and tools in an online roadmap to show how to better care services and deliver “integrated care”

Where EHMA delivered

As lead partner for communications and dissemination activities, EHMA promoted the project to inform and involve potential users and stakeholder groups such as policymakers, decision-makers, carers, researchers and managers in health and social care. 

EHMA developed a state-of-the-art dissemination strategy that entailed social media coordination, networking, workshops and dissemination material, e.g., leaflets to achieve the aforementioned objectives. 


The SUSTAIN project was funded under Horizon 2020 – the Framework Programme for Research and Innovation (2014-2020) from the European Union under grant agreement No. 634144. This page and the publications contained herein only reflect the author’s views. The European Union is not liable for any use that might be made of the information contained in this page and publications.


The SUSTAIN project created an extensive roadmap that can empower you to address the challenge of fragmented care in your region and better meet the needs of older people. The document comprises a range of resources in the form of guides for implementation, improvement, design and engagement of stakeholders in a system-wide transformation. 

To support any potential initiatives, you can take a look at the project’s overarching policy report. It presents the lessons learnt from the overarching analysis of findings from the thirteen integrated care initiatives in seven European countries and recommendations for policymakers, service providers and the research community. 

Complementing this document is the collection of country reports, which showcase the integrated care sites of the SUSTAIN project. You can use these for a deeper, more insightful look at what did and did not work and how these findings translate into recommendations on a national level. 


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