Rapporteur report – Building on the foundations from 2020

16 June 2021


This webinar was a conversation with the EHMA Conference rapporteurs on the insights presented at the EHMA 2020 Annual Conference on digital transformation, value-based healthcare, systems and organisational governance, integration, personalisation, sustainability, and COVID-19, and an opportunity to reflect on the interesting, at times novel, ideas that were presented around these topics.


Welcoming remarks
Mr. George Valiotis, Executive Director at EHMA

Introductory remarks
Dr. Axel Kaehne, President at EHMA

Insights on the main topics from 2020

  • Mr. Manuel Cabral, Healthcare Management Consultant, Lisbon, Portugal
  • Dr. Vella Bonanno, Senior Lecturer at the Department of Health Services Management at the University of Malta; Visiting Professor with the Strathclyde Institute of Pharmacy and Biomedical Sciences at the University of Strathclyde in Glasgow
  • Ms. Laura Cande, Policy and Projects Consultant, European Health Management Association

Open discussion and Q&A

Closing remarks

  • Dr. Axel Kaehne, President at EHMA
  • Mr. George Valiotis, Executive Director at EHMA


Dr Patricia Vella Bonanno
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Dr Patricia Vella Bonanno

Dr Patricia Vella Bonanno

Dr. Patricia Vella Bonanno is graduated as a pharmacist and continued with post-graduate study in clinical pharmacy, pharmaceutical policy and regulation and in management, in line with the developments of her career. She has worked in various sectors of the pharmaceutical public sector in Malta including hospital and clinical pharmacy, national medicines formulary management and reimbursement, pharmaceutical policy, pharmaceutical regulation and public health.

She is currently an Advanced Pharmacist Practitioner with the Superintendence of Public Health at the Ministry for Health in Malta and her current work includes health care regulation and membership and secretariat of the Valletta Technical Committee. She has experience with participation and presentation at various fora and meetings at European level. She is active in research and is a Visiting Professor with the Strathclyde Institute of Pharmacy and Biomedical Sciences, University of Strathclyde, Glasgow, Scotland, UK.

Mr Manuel Cabral
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Mr Manuel Cabral

Mr Manuel Cabral

Mr Cabral has a degree in Biology from FCUL and postgraduate degrees in Systems management and Information Technologies (by Nova-IMS) and in the Direction of Health Institutions (PADIS). After a few years dedicated to scientific research, he began his career in the area of hospital administration in 2007, at the Hospital of Nossa Senhora do Rosário. In 2008, he went to the Espírito Santo Saúde group, performing various functions, including the Director of Customer Service of the group. In 2011 he was part of the team responsible for opening the new Beatriz Ângelo Hospital, where he held until 2014 the role of Deputy Director for Operations, being responsible for managing the areas of Medicines, Rehabilitation and Mental Health. Since 2014, he has been a Business Unit Manager for the hospital area at hmR – Health Market Research.

Ms Laura Cande
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Ms Laura Cande

Ms Laura Cande

Ms Cande is Project and Policy Consultant at EHMA. She has worked in health management in the US as a coordinator in quality and process improvement projects to increase efficiency, compliance with legislation requirements and patient satisfaction. She has also worked in Haiti in project implementation in different international Non-Governmental Organisations in humanitarian emergency response and development. She holds a Master’s in Public Health Sciences with a focus on health policy & systems, from the Université Libre de Bruxelles (ULB).


EHMA 2020 Conference Report

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What our Members say

I have been active in EHMA since the first years of the '90s and I have seen its evolution from a small association of members interested in sharing knowledge on health management practices to the current status of reference and advisory key player for EU, health systems and organisations, stakeholders associations, industry and universities. EHMA is now a unique knowledge hub, policy advisor, community of practice and network of best in class organisations involved in health policy and management. A place where health managers can build their competences, policy-makers and stakeholder associations envision how to implement and sustain change through health management, industry leaders understand how to engage more effectively with health organisations and systems. The right place to nurture and grow health management capabilities and capacity for every stakeholder of health systems.

Prof. Federico Lega, University of Milan, Italy

Health management has a crucial function in shaping public health and health system challenges. The Medical University of Varna, Bulgaria had success in collaborating with EHMA on EU-funded projects that has resourced us to create new health management competencies for the future workforce. In addition to all classical definitions, health management is a science dealing with individuals, groups, and society at large. It is an art contributing to the beauty of our lives and an interactive communication process at all levels of institutions and human energy. I have also had the pleasure to chair the South Eastern European Special Interest Group which gives members a space to discuss and tools to address how health systems are managed in our regions.

Prof. Todorka Kostadinova, Medical University of Varna, Bulgaria

I enjoy the high level of interaction and engagement in EHMA’s activities, in particular during the annual conference where the panel discussions are rich and well prepared. As a hospital manager and professor of health management, EHMA motivates and inspires me to be creative. You go back home feeling energised from seeing old friends and making new connections, as well as being convinced of serving as EHMA’s ambassador. It’s a strong feeling of interdisciplinary engagement, but it also feels like being part of family-like community.

Prof. Sandra C. Buttigieg, University of Malta, Malta

EHMA is a pre-eminent organisation for everyone working in planning, managing and delivering health services across Europe. As a long standing member of EHMA I have always been impressed by the vibrant community of managers, researchers and academics it has created and by the many opportunities for sharing knowledge and funding opportunities it has brought to its members. Its international scope is impressive and its impact is often felt in management and research across European and national health systems.

Prof. Axel Kaehne, Edge Hill University, UK

Health workforce has become more essential in operating, managing and maintaining health systems lately, particularly in crisis and emergency situations. European healthcare professions and the workforce need to be high on the agenda of managers and decision makers. The Health Services Management Training Centre, Semmelweis University in Hungary is a longstanding EHMA member, because it connects us with collaborators and experts, with whom we can have complex debates, from whom we can learn and at the end find solutions in various challenging fields of healthcare management.

Dr Eszter Kovács, Health Services Management Training Centre, Semmelweis University, Hungary

As a hospital administrator and health management professor, I see on a daily basis that the healthcare challenges require talented and skilled managers to transform it. the EHMA membership has been beneficial to bring healthcare management research and education to the demanding healthcare services world, promoting healthcare management competencies and knowledge creation.

Dr Alexandre Lourenco, APAH - Association of Portuguese Hospital Managers, Portugal

Many healthcare systems in Europe and beyond are facing similar challenges which require innovative and creative solutions. EHMA’s annual conference, webinars, Programme Directors’ group and other activities and resources provide incredible opportunities for networking, connecting and sharing experiences. A distinct feature of EHMA is the diversity of members with representation from many countries, sectors and different communities of practice – academic, policy-makers, practitioners, managers, leaders and students. The annual conference is a highlight in the calendar year, offering a friendly, fun and learningful environment for emerging and established members to engage, collaborate and meet up with old and new friends. I am proud to be a member of the EHMA Board.

Prof. Ann Mahon, University of Manchester, UK

Society evolution, pandemics and ageing modify health needs. So, health policies and services are to change dramatically. EHMA, through webinars, workshops and annual conference provides an excellent insight to a professional changing world, favouring closeness to management innovation and the protagonists of these changes. As a primary care services’ manager, participating in EHMA activities is really worth it and allows to involve oneself in the innovation processes.

Dr Antoni Peris Grao, Consorci Castelldefels Agents de Salut (CASAP), Spain