DISH – Digital & Innovation Skills Helix in Health

Programme: Erasmus+ (Project Number 601008-EPP-1-2018-1-DK-EPPKA2-SSA)
Project Status: COMPLETED (November 2018 – October 2021) 


What aims and scope

To bridge the “missing link” between the progressive digitalisation of the healthcare sector and the lack of eHealth and innovation skills among health and social care professionals, so they can fully maximise their use of innovative eHealth products and solutions.

How it became possible 

Over the course of three years (2018-2021), the consortium comprising 19 organisations across six European countries executed three primary phases: preparation, development and testing. Regions included Denmark, Norway, the United Kingdom, Germany, Spain and Poland.

Each consortium member oversaw a triple helix partnership (similar to a pilot site) that included healthcare providers, educational institutions and enterprise representatives to conceive and refine concept tools in a real-life environment. 

Through an extensive iterative process, triple helices better aligned the creation of the tools with the needs and wants of patients and healthcare professionals alike. Learnings gained and training materials/templates created were then made available in technical support documents presented before the European Commission (and on the current website). 

Where EHMA delivered 

EHMA together with the ECHAlliance were involved in all the communication activities of the project and the dissemination among stakeholders.

As leader of dissemination and exploitation activities, we are engaging our ecosystems to get involved in the preliminary phase of needs assessment and mapping of existing educational initiatives in the field as well as skills shortage in the different territories. Moreover, replicability of the training methods and tools developed and scale up of the Learning Innovation Unit concept were promoted across our membership base and ecosystem network.


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This project received co-funding from the Erasmus+ Programme of the European Union, Key Action 2 Cooperation for Innovation and the Exchange of Good Practices – Sector Skills Alliances. This page and the publications contained herein only reflect the author’s views. The European Union is not liable for any use that might be made of the information contained in this page and publications.


You now have access to an easy-to-follow website that premieres the three tool outputs you need to maximise digital skill competency, innovation readiness, and implementation and change management skills. 

Conceived as a 3-in-1 approach, these tools can help raise the likelihood that health & care professionals adopt eHealth solutions and promise higher-quality patient experiences. This means more sustainable health practices and systems, interdisciplinary collaboration and aligned cost-effective solutions with real-world experiences. 

Other perks of the website include:

  • Real-world use cases with examples of estimated savings in costs
  • Technical support documentation
  • Training materials (in English and six other European languages)
  • Frequently Asked Questions


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What our Members say

I have been active in EHMA since the first years of the '90s and I have seen its evolution from a small association of members interested in sharing knowledge on health management practices to the current status of reference and advisory key player for EU, health systems and organisations, stakeholders associations, industry and universities. EHMA is now a unique knowledge hub, policy advisor, community of practice and network of best in class organisations involved in health policy and management. A place where health managers can build their competences, policy-makers and stakeholder associations envision how to implement and sustain change through health management, industry leaders understand how to engage more effectively with health organisations and systems. The right place to nurture and grow health management capabilities and capacity for every stakeholder of health systems.

Prof. Federico Lega, University of Milan, Italy

Health management has a crucial function in shaping public health and health system challenges. The Medical University of Varna, Bulgaria had success in collaborating with EHMA on EU-funded projects that has resourced us to create new health management competencies for the future workforce. In addition to all classical definitions, health management is a science dealing with individuals, groups, and society at large. It is an art contributing to the beauty of our lives and an interactive communication process at all levels of institutions and human energy. I have also had the pleasure to chair the South Eastern European Special Interest Group which gives members a space to discuss and tools to address how health systems are managed in our regions.

Prof. Todorka Kostadinova, Medical University of Varna, Bulgaria

I enjoy the high level of interaction and engagement in EHMA’s activities, in particular during the annual conference where the panel discussions are rich and well prepared. As a hospital manager and professor of health management, EHMA motivates and inspires me to be creative. You go back home feeling energised from seeing old friends and making new connections, as well as being convinced of serving as EHMA’s ambassador. It’s a strong feeling of interdisciplinary engagement, but it also feels like being part of family-like community.

Prof. Sandra C. Buttigieg, University of Malta, Malta

EHMA is a pre-eminent organisation for everyone working in planning, managing and delivering health services across Europe. As a long standing member of EHMA I have always been impressed by the vibrant community of managers, researchers and academics it has created and by the many opportunities for sharing knowledge and funding opportunities it has brought to its members. Its international scope is impressive and its impact is often felt in management and research across European and national health systems.

Prof. Axel Kaehne, Edge Hill University, UK

Health workforce has become more essential in operating, managing and maintaining health systems lately, particularly in crisis and emergency situations. European healthcare professions and the workforce need to be high on the agenda of managers and decision makers. The Health Services Management Training Centre, Semmelweis University in Hungary is a longstanding EHMA member, because it connects us with collaborators and experts, with whom we can have complex debates, from whom we can learn and at the end find solutions in various challenging fields of healthcare management.

Dr Eszter Kovács, Health Services Management Training Centre, Semmelweis University, Hungary

As a hospital administrator and health management professor, I see on a daily basis that the healthcare challenges require talented and skilled managers to transform it. the EHMA membership has been beneficial to bring healthcare management research and education to the demanding healthcare services world, promoting healthcare management competencies and knowledge creation.

Dr Alexandre Lourenco, APAH - Association of Portuguese Hospital Managers, Portugal

Many healthcare systems in Europe and beyond are facing similar challenges which require innovative and creative solutions. EHMA’s annual conference, webinars, Programme Directors’ group and other activities and resources provide incredible opportunities for networking, connecting and sharing experiences. A distinct feature of EHMA is the diversity of members with representation from many countries, sectors and different communities of practice – academic, policy-makers, practitioners, managers, leaders and students. The annual conference is a highlight in the calendar year, offering a friendly, fun and learningful environment for emerging and established members to engage, collaborate and meet up with old and new friends. I am proud to be a member of the EHMA Board.

Prof. Ann Mahon, University of Manchester, UK

Society evolution, pandemics and ageing modify health needs. So, health policies and services are to change dramatically. EHMA, through webinars, workshops and annual conference provides an excellent insight to a professional changing world, favouring closeness to management innovation and the protagonists of these changes. As a primary care services’ manager, participating in EHMA activities is really worth it and allows to involve oneself in the innovation processes.

Dr Antoni Peris Grao, Consorci Castelldefels Agents de Salut (CASAP), Spain